Scout. Target. Capture.
Draw a map, define your niche, and let aivagenta's CloudScout scour the web. Our Autopilot builds a pristine list of perfectly matched organizations and contacts without you lifting a finger.
Know Exactly Who to Close.
aivagenta analyzes visitor behavior, scroll depth, and interaction in real time, assigning a live "Heat Score" to every prospect. Your sales team engages only when the intent is red-hot.
Listen to the Whole Internet.
aivagenta monitors Reddit and social channels for the exact keywords of people looking for your services. We pull those conversations directly into your dashboard so you can reply first and win the deal.
One Platform. Total Control.
Stop switching tabs. aivagenta unites your live chat, ticketing, CRM, and voice integrations into one elegant, AI-driven workspace. Route intelligently, reply instantly, and service flawlessly.
Master Your Pipeline.
Navigate your deals effortlessly. The SkyBase Terminal Kanban brings all your contacts into one sweeping view, while SalesAce FlightPlan provides exact next steps to perfectly guide your team to the close.
Data Extraction on AUT◎PİLOT.
Stop manual data entry. SessionScan instantly extracts crucial context from every conversation—from standard contact info down to hyper-specific conversational details—and syncs it seamlessly with your CRM automatically.
A Contact Center in a Box.
Turn your website and documents into an automated powerhouse instantly. FliPath Chart Mapper™ automatically builds complex decision trees, while LightHouse generates endless knowledge articles on the fly via live AI research.
Make Your Website Personal Again.
Stop waiting for prospects to ask for help. EngaigeMate monitors live visitor behavior and swoops in at the exact right moment with context-aware nudges to confidently drive upsells, provide technical guidance, and close sales.
Uncover the Hidden Patterns.
From SLA bottlenecks and agent coaching opportunities to sentiment trends and First Contact Resolution failures, DeepSky Analytics gives you absolute clarity to optimize your fleet and drastically boost performance.
Turn the Internet Into a Lead Source.
With CloudScout Marketing SocialStream for Reddit, SocialStream for X, and 𖦏 LeadsLock Targetr for Web™ with AUT◎PİLOT™, aivagenta monitors social conversations and web signals for high-intent prospects, then helps your team capture the right leads before competitors even know they exist.
Give Every Agent Live Guest Context.
With NaviCom Live, agents can see live guest website activity, guest location, prior guest details, profile context, waiting timers, and real-time intent summaries so every support or sales conversation starts with clarity instead of guesswork.
Control Every Bot and Agent Handoff.
With NaviCom Live, your team can follow bot conversations, mask bot sessions, interrupt the bot instantly, transfer conversations between agents, receive text and email alerts, and route every guest automatically by department, skill, property, or urgency.
Make Email Intelligent.
With NaviCom Mail, every email becomes actionable. Read receipts, AI reply suggestions, automatic customer data collection for SkyBase CRM, and instant WaiPoint Harbor ticket creation with categorization, descriptions, and agent guidance turn your inbox into a service and revenue engine.
Watch Intent Happen Live.
With SiteScout Radar, your team can watch visitors live, view current page context, see last-seen history, review historical heat scores, and instantly start a conversation with high-scoring guests while their buying intent is still active.
Put the Whole Deal Story in One View.
With SkyBase FliDeck, your team sees contacts, communications history, current sales guidance, local context, events, invites, meetings, follow-ups, and checkpoints in one focused workspace designed to make every sales touch smarter.
Find, Filter, and Prioritize Every Opportunity.
With SkyBase CRM, Terminal Kanban, SmartLists, automatic contact matching, account import/export, deal value, days to close, days since last activity, and Altitude Score help your team organize people, organizations, and deals across every property without losing momentum.
Resolve Every Ticket With a Flight Plan.
With WaiPoint Harbor, tickets can be created automatically with categorization, authorization, planned dates, department and agent assignments, incident escalation, descriptions, conversation threads, notes, associated data, and Aiva WingMate ServiceAce™ resolution guidance with single-click actions.
Let Your Knowledge Base Build Itself.
With the LightHouse Knowledge Base, aivagenta provides AI-powered access to information and limitless bulk knowledge article creation from URLs, documents, and active intelligent research, complete with automatic article tagging and categorization.
Map the Entire Conversation Journey.
With FliPath Chart Mapper™, aivagenta automatically builds conversation process flows from your website and documents, including department routing, no-code API actions to thousands of platforms, ticket generation, talking points, information gathering, and decision trees.
Train the AI Around Your Business.
With Aiva EngaigeMate ConvoBot, you control model selection, AI training from websites and documents, keyword redirects, situational awareness, directives, HeatScore thresholds, page keyword triggers, and proactive service or sales engagement rules.
Diagnose the Real Operational Drag.
With DeepSky Analytics, aivagenta analyzes bot-to-agent handoff, agent QA and coaching, customer friction hotspots, sales opportunity scoring, ticket and email trends, ticket sentiment, SLA bottlenecks, FCR failure, and incident root cause.
Export the Truth Across Every Operation.
With OmniLogs Reporting, aivagenta gives you live session volume, property performance, channel mix, abandonment, all live messages, ticket exports, FCR, ticket volume, resolution trends, queues, priorities, agent performance, activity, availability, state changes, and the full Guests Directory.
Control the Entire Platform From One Admin Deck.
With FleetOps Admin, your team manages users, properties, routing and skills, live chat, email setup, pro services, branding, Promo Pops™, SMS, WhatsApp, integrations, Diamonds Credits, GDPR, and installation from one operational control center.